The challenge: hiring niche scientific talent across borders without a clear roadmap

For Brian Musser, Senior Talent Acquisition Specialist at Simulations Plus, international hiring isn't just about filling a seat. When you're competing for highly specialized scientific talent in the pharmaceutical and biotech space, your onboarding process is a candidate's first impression of your employer brand.  

Before transitioning fully to G-P, Simulations Plus had worked with several different employer of record (EOR) providers. Poor customer service and clunky online systems turned every international hire into a stressful, drawn-out process.

"We weren’t confident in the support or answers we were receiving from our previous EOR solution," said Musser. "Our previous EOR would make us feel like we were kind of on an island. They would push issues back on us, and it could take days or weeks to get a response. The onboarding was often a nightmare that took weeks, and you don’t want that to be a new employee's start with your company."  

The solution: a referral from ADP and a platform that finally made sense

Simulations Plus made the switch to G-P EOR after a recommendation by trusted partner ADP in September 2022. The impact was immediate.

"Their online platform is way better than other EORs," said Musser. “G-P's Global Employment Platform took the guesswork out of contract generation. It nicely lays out all the things to consider and makes hiring quick and easy."  

G-P’s new AI-guided onboarding technology has recently further transformed their onboarding process. With the guesswork removed from contract generation, The Simulations Plus team relies on G-P's AI-powered assist to answer country-specific questions immediately, keeping the hiring process moving without waiting on emails. The real-time tracking dashboard allows the team to see exactly where a contract is in the approval pipeline step-by-step.  

With G-P’s new AI-guided onboarding experience, I can generate a contract in under 10 minutes. Just yesterday, I had a UK contract created, sent, and approved by a candidate all on the exact same day. The ease of the system, combined with their standout service, is exactly why we trust G-P as our global employer of record."

Everything they'd been piecing together across previous EOR providers was finally consolidated in one unified platform. And Simulations Plus' account rep gives the team clear and reliable support — a meaningful contrast to the uncertainty before.  

"G-P has made the EOR process so much easier to explain to candidates," said Musser. "We know we’re going to get great support from G-P. It has made hiring across the globe a lot simpler."

The impact: trusting people and technology to protect global talent

Since partnering with G-P, Simulations Plus has hired 38 professionals across 15 countries, spanning North America, Europe, South America, and APAC. They filled critical roles 3-5x faster — from chief scientific officers to pharmacometricians, regulatory strategists, software engineers, and more. Canada, the U.K., Germany, India, and Spain are their most active hiring markets, but G-P's global reach means no market is off limits.

By delivering a seamless, lightning-fast onboarding experience, Simulations Plus ensures that candidates aren't intimidated by the EOR process. Instead, new hires can focus immediately on their training and their roles in advancing life-saving drug development.  

"Moving from multiple EORs to one with G-P has really simplified our international hiring process," said Musser. "They have been very reasonable with costs, and both their online system and customer support are fantastic."

The partnership has given Simulations Plus operational stability and peace of mind. G-P’s customer support acts as a seamless extension of their three-person HR team, consistently resolving tickets within 24 hours and even advising the broader management team on complex, non-HR international queries, like global patent laws.

With our previous EOR providers we felt on our own. With G-P, it always feels like a team effort. Even if it's something new, they'll get the right people and figure it out. G-P makes it easy to give good feedback, because they provide great service, and they have great people."