The challenge: hiring in the U.S. and finding the right EOR partner
When Away Digital set out to grow its sales team outside of Australia, Finance Manager Steve Kilroe-Smith was tasked with making it happen. Hiring in the U.S. meant navigating an unfamiliar regulatory environment, understanding the true cost of employment, and maintaining ongoing compliance.
Away Digital had previously worked with another employer of record (EOR) but found the experience lacking in transparency, support, and platform usability. They needed a partner with real expertise and a system that could handle the complexity of international hiring without creating more work on their end.
Compared to our previous provider, G-P stands out for being easier to navigate and more flexible when it comes to non-standard requests. There’s also an added layer of review for things like contracts and changes, which we didn’t have before, and the pricing is much clearer. Invoicing and payments are more streamlined as well. It really helps to have an engaged local customer success manager we can rely on.”
Steve Kilroe-Smith
Finance Manager at Away Digital
The solution: switching to G-P EOR through an ADP referral
Referred to G-P by trusted partner ADP, Away Digital made the switch, and the impact was clear from day one. G-P’s EOR solution took on payroll, benefits, and compliance for Away Digital's U.S.-based employees, giving the Away Digital team the predictability and confidence they hadn't found with their previous provider.
The difference was immediate. Onboarding, payroll, benefits — G-P handles all of it. Our people are kept informed throughout the process, everything runs accurately and on time, and we don't need to become HR experts in every country we operate in."
Steve Kilroe-Smith
Finance Manager at Away Digital
Billing was regular and predictable, and questions were resolved quickly by G-P's local experts. Compared to their previous provider, the experience was more consistent, transparent, and easier to manage day to day.
"G-P has processed our payroll and taken care of all the human resources aspects of our team members in the U.S. I've found their attention to detail and in-depth knowledge of overseas jurisdictions to be extremely helpful," said Kilroe-Smith. "Any follow-up has been efficient and professional."
The results: faster hiring, lower costs, and full focus on the business
With G-P managing global employment infrastructure, Away Digital can now enter new jurisdictions with confidence. The team stays focused on strategy and cash flow, while global payroll and compliance are handled by local experts.
- 2-3x faster hiring speed in new countries
- 15% cost savings on entity setup and employment costs
G-P has an in-depth knowledge of different jurisdictions and an efficient, seamless system. As a customer, all you need to do is settle the invoices as they come through."
Steve Kilroe-Smith
Finance Manager at Away Digital