Zambia Recruiting and HiringReading Time: 4 minutes
You want your Zambia subsidiary to succeed, but do you have enough time to devote to that success? Companies expanding to countries around the globe need to have time to establish a subsidiary, set up their payroll, hire employees, and source the right benefits. Hiring is especially important, as the employees you choose will ultimately contribute to your company’s health.
Globalization Partners knows how important it is to recruit, hire, and onboard talented employees, which is why we offer Zambia hiring outsourcing through our existing PEO. We’ll use our subsidiary to hire employees and assign them to work for your team. Then, we’ll ensure that you meet Zambia’s employment compliance laws for greater peace of mind.
Recruiting in Zambia
When building out your team, it’s crucial to keep cultural nuances at the forefront of your planning. You can expect to discover countless differences when it comes to Zambian staffing and recruiting norms — no matter how many professionals you’ve hired in your country of residence. While business etiquette and workplace cultural expectations will likely vary significantly from your own, these tips will help you navigate any differences smoothly and respectfully.
1. Expect an Indirect Communication Style
Zambian culture operates with a less direct communication style than many other countries. Generally, people prefer not to explicitly address issues. Instead, they may be more comfortable using vague or subtle language. If you need to address a problem, you’ll likely have better luck going through a third party or speaking in private.
2. Dress Conservatively and Casually
In an office setting, most people dress in business casual attire, saving suits for formal events. Typical work clothing may include clean trousers and a shirt or blouse for men, while women tend to wear long skirts. Keep your knees and shoulders covered to demonstrate cultural respect.
3. Greet Elders and Officials First
Greetings are a key part of the country’s business culture. You should greet senior attendants first with a handshake between genders. Men and women may sometimes shake hands, but will more often greet each other by clasping their hands in front of their chests. To greet someone properly, address them by their surname and use their full title unless requested otherwise.
4. Take Time to Build Relationships
Relationships are the cornerstone of the culture, including in the workplace. Expect to begin any formal conversation with polite small talk. This often includes niceties about each other’s health and families. Getting right to the point is regarded as impolite and unfriendly. If possible, always accept invitations to social events, as this is an important way of building trust and creating strong bonds with your counterparts.
5. Use Your Right Hand
The left hand is regarded as unclean. Always use your right hand when interacting with people, such as shaking hands or handing papers. Avoid using your index finger to point, as this is considered impolite.
The Recruitment Process in Zambia
Learning the nuances of the country’s culture and etiquette is an excellent place to start your global expansion process. Your recruiting team should also spend time considering the practical and legal aspects of Zambia staffing and recruiting, including where to look for talent.
Depending on your in-country resources and HR capabilities, sourcing talent may include posting open positions on digital job search websites, tapping into your local network, or outsourcing recruitment services. Before beginning the staffing process, ensure you understand your legal obligations as an employer. Remember, these differ from country to country.
If you don’t have any preexisting business relationships established in the country, you may want to work with an employer of record — also known as a global PEO. This will allow you to hand over the details and responsibilities of recruiting and hiring in-country team members without worrying about the legal ramifications of compliance.
Working with a global PEO may be particularly beneficial in Zambia, where the recruiting and hiring processes have recently become more complicated. A relatively newly enacted Employment Code has enhanced employees’ rights and protections, including introducing mandatory employee benefits such as housing, medical care, water, and sanitation.
New employee stipulations have also incorporated increased leave benefits as well as expanded overtime allowance opportunities. Turning to a certified and experienced employer of record will resolve your recruiting needs and ensure you can both find and onboard local talent without worrying about legal compliance.
How to Hire Zambia Employees
The first step to hiring Zambia employees is creating an employment contract. We recommend using a strong written contract in English that details all aspects of employment, including salary, working hours, termination requirements, and statutory benefits. All offer letters and contracts should list compensation amounts in Zambian Kwacha to create a clear understanding with employees.
Zambia’s Employment Compliance Laws
Companies must follow the Employment Compliant Act when they’re beginning to hire Zambia employees. During the recruiting process, employers cannot discriminate directly or indirectly against an employee or prospective employee based on race, religion, politics, sex, gender, marital status, or similar factors.
Keep in mind that Zambia’s employment compliance laws typically apply only to employees with indefinite contracts. Fixed-term contracts and other types of employment may not be subject to the same laws. However, the country is working to amend certain laws to include these other types of employment.
Best Ways to Onboard Employees
After learning how to hire Zambia employees, you need to discuss the best ways to onboard them. Your company will ultimately choose how you want to onboard employees, but we do recommend taking certain steps to ensure your new hires are comfortable and successful in their positions.
Start by reviewing the employment contract and having employees sign it on or before their first day. Then, you can enroll employees in a training program that your company creates or that’s run by another industry leader. Finally, if you have a small subsidiary, try creating events that will help new employees meet each other and bond.
Benefits of Zambia Hiring Outsourcing
Most companies don’t have the time to focus on recruiting, and without hiring employees, there’s no onboarding process. Globalization Partners can save you time and worries about compliance through Zambia hiring outsourcing. We’ll take care of the hiring process for you by finding the right employees for your company or onboarding candidates you’ve already chosen. Then, we’ll act as the Employer of Record, so we’ll be responsible for Zambia employment compliance instead of you.
Why Choose Globalization Partners?
Globalization Partners is a global PEO you can trust to handle your expansion and make it successful. Reach out to us today to learn more about Zambia hiring outsourcing and our Global Expansion Platform™.