Effective as of: September 9, 2025
These Terms of Use ("Terms") are between Globalization Partners AI (“G-P”) and you and govern your use of our G-P Gia Global HR Agent ("Gia"). By using Gia, you're confirming that you're at least 18 years old, and if using Gia for an entity, you have the legal authority to bind that entity. If you don't agree to these Terms or our Privacy Policy (which you can find here ), please don't use Gia.
G-P grants you a non-exclusive right to access and use Gia, as long as you adhere to these Terms.
To use Gia, you will need to create an account (“Account”). You agree to provide accurate and complete information to register. You may not share your Account credentials or make your Account available to anyone else. You are responsible for all activities that occur under your Account.
We may offer you a free trial or free access to Gia (each a “Free Offer”). Your Free Offer will last for the limited duration specified at the time it is provided to you, and your use of Gia during this period is subject to these Terms.
During your Free Offer, you may be asked if you’d like to convert to a paid subscription. We will present you with the pricing and terms at that time. If you do not convert, your Free Offer will automatically end, and your access to Gia will be terminated.
Please note that Gia’s features and functionality may be limited during your Free Offer. We reserve the right to modify, suspend, or terminate your Free Offer at any time without notice.
You can use Gia by inputting data and other content in any accepted form or medium ("Input"). You are responsible for all Input and represent and warrant that you have all rights, licenses, and permissions required to provide Input into Gia.
Gia will give you information, analysis, artifacts, answers, documents, and text based on your Input ("Output"). You are solely responsible for your use of the Output and for evaluating its accuracy and appropriateness.
Gia should be used for informational purposes only and does not offer or substitute tax, financial, legal, or other professional advice.
Don't use Gia or the Output in a way that violates these Terms or applicable law.
Don't include offensive or illegal content, or confidential information like someone's personal details, in your Input.
Don't use Gia or its Output in a way that violates or infringes on anyone's rights.
Don't try to modify, alter, transmit, display, rent, lease, lend, sell, license, sublicense, disassemble, decompile, reverse engineer, store, or make copies of Gia or its Output.
Don't use Gia or the Output to create a competing product or service.
Don't try to reverse engineer, decompile, duplicate, or discover the source code or underlying system, algorithms, and components of Gia.
Don't do anything that could interfere with or disrupt how Gia works or its security, including not introducing any virus, malware, spyware, or other harmful code or program to Gia.
Don't extract or scrape data from Gia.
As between the parties, you retain all right, title, and interest (including any and all intellectual property rights) in and to your Input. You grant us and our affiliates a non-exclusive, worldwide, royalty-free right to process your Input to the extent necessary to create the Output, to prevent or address service or technical problems with Gia, or as may be required by applicable law. We retain all rights, title, and interest (including any and all intellectual property rights) in and to Gia and the Output it generates. You hereby assign to us all your rights, title, and interest, if any, in and to the Output.
We do not train our AI model on user Inputs.
You may provide us with feedback, or we may invite you to participate in surveys. If you choose to provide feedback or participate in the surveys, you grant us the right to use your feedback without restriction or compensation.
If you sign-up for a paid subscription, you will pay us the applicable fees in the currency and according to the payment terms on the pricing page or on the Order Form (“Fees”). You authorize us to charge you for all applicable fees using the payment method you provide. Fees are exclusive of taxes, and you are required to pay any sales, use, value-added (VAT), goods and services (GST), withholding, or similar taxes or levies, whether domestic or foreign, other than the taxes based on our income. Fees are non-refundable except as stated in these Terms and as required by law.
We may change our prices from time to time. If we change our prices, we will give you at least 14 days’ notice and any price change will take effect on your next renewal.
G-P offers a Limited Output Assurance Program (“Program”) to provide a remedy for financial losses directly caused by a Qualifying Response. A “Qualifying Response” is an Output that meets all of the following criteria: it contains an objectively verifiable inaccuracy on which you directly relied, and that reliance directly and solely caused you a financial loss that was determined by a final, non-appealable judgment from a court of competent jurisdiction. This Program does not cover any losses arising from outputs that constitute subjective interpretations, opinions, creative content, or general advice, nor does it cover Outputs marked by G-P Gia as speculative, uncertain, or those that recommend further research or consultation, or responses to incomplete, inaccurate, or misleading information provided by you. G-P's sole and exclusive liability and your sole and exclusive remedy under this Program shall be the lesser of the financial loss or up to twelve (12) times the monthly Fees paid by you for the specific user ID that received the Qualifying Response. To submit a claim under this Program, provide written notice to G-P at Legal@g-p.com within thirty (30) days of the date on which the financial damages were officially determined and within two (2) years of the Qualifying Response. This Program is not an express or implied warranty and is not a guarantee against all inaccuracies or financial losses. Failure to provide timely and complete notice as required herein shall constitute a waiver of your rights to make a claim under this Program.
Gia, its Output, its existence, these Terms, your experience using Gia, and any information we share with you is considered our Confidential Information. You will only use Confidential Information for purposes of accessing and using Gia. You agree to keep confidential all Confidential Information and to protect the confidentiality of the Confidential Information in the same manner you would protect the confidentiality of your own confidential information (at all times exercising at least a reasonable degree of care in the protection of Confidential Information), and to not disclose to third parties any Confidential Information, except for such Confidential Information that: (a) is already known publicly; (b) became known publicly, without your fault, subsequent to our disclosure to you; (c) was otherwise known by you before we disclosed it; or (d) you received without any obligation of confidentiality from another source lawfully having possession of such information. All Confidential Information is and shall remain our property and nothing contained in these Terms shall be construed as granting or conferring any rights to such Confidential Information to you. You will promptly return or destroy all copies of Confidential Information and related notes upon our request. You agree that we will suffer irreparable injury if our Confidential Information is made public, released to a third party, or otherwise disclosed in breach of these Terms and that we shall be entitled to obtain injunctive relief against a threatened breach or continuation of any such breach and, in the event of such breach, an award of actual and exemplary damages from any court of competent jurisdiction.
Gia should be used for informational purposes only and does not offer or substitute tax, financial, legal, or other professional advice.
GIA IS PROVIDED AS IS AND ON AN AS AVAILABLE BASIS. G-P MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO GIA, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR TRADE USAGE.
EXCEPT TO THE EXTENT PROHIBITED BY LAW OR UNDER G-P’S LIMITED OUTPUT ASSURANCE PROGRAM, IN NO EVENT WILL OUR AND OUR AFFILIATES’ TOTAL LIABILITY FOR ANY SINGLE CLAIM ARISING OUT OF OR RELATED TO GIA OR TO THESE TERMS EXCEED FIVE THOUSAND DOLLARS (USD $5,000). OUR AND OUR AFFILIATES’ AGGREGATE LIABILITY FOR ALL CLAIMS UNDER THESE TERMS SHALL NOT EXCEED THE TOTAL PAID FOR GIA DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE FIRST CLAIM. IN NO EVENT SHALL WE OR OUR AFFILIATES BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, GOODWILL, USE, DATA, OR OTHER LOSSES, EVEN IF THE PARTY KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES WERE POSSIBLE.
G-P will defend you against any third-party claim that Gia infringes a registered patent, registered trademark, or copyright of a third party, or misappropriates a trade secret (“Claim”), and will indemnify you for the resulting costs and damages finally awarded against you to such third party by a court of competent jurisdiction or agreed to in settlement. Notwithstanding this, we will have no liability to you under this section for any third-party claims that arise out of any unauthorized use, a combination of Gia with other products, services, or strategies, Gia’s Output, or your Input. In the event of a Claim, we will: (a) obtain (at our expense) for you the right to continue using Gia; (b) modify the allegedly infringing Gia to make it non-infringing; or (c) if (a) and (b) are not commercially viable (as determined by us in our sole discretion), terminate these Terms upon written notice to you, in which case you will be entitled to a pro-rated refund of any fees pre-paid for the corresponding unused period of the applicable subscription period.
You agree to indemnify, defend and hold us, our parent or holding companies, subsidiaries and affiliates harmless from third party claims, damages, liabilities, costs and expenses, including reasonable attorneys' fees, arising from or relating to (i) your breach of these Terms; (ii) your Input, including claims that the Input violates a third party’s intellectual property or data privacy rights; and (iii) your negligence or willful misconduct.
A party seeking indemnity will provide the indemnifying party with prompt written notice upon becoming aware of any claim, reasonable cooperation in the defense of or investigation of the claim and allow the indemnifying party sole control of defense and settlement of the claim including selection of counsel, provided that the party seeking indemnity is entitled to participate in its own defense at its sole expense. The indemnifying party cannot enter any settlement or compromise of any claim without prior written consent of the other party, which will not be unreasonably withheld, except that the indemnifying party may without consent enter any settlement of a claim that resolves the claim without liability to the other party, impairment to any of the other party’s rights, or requiring the other party to make any admission of liability. These indemnities are a party’s sole and exclusive remedy against the other for any type of claim.
We handle your data according to our
Privacy Policy
.
Upon your written consent, you grant us permission to use your name, logo, and make public statements about our relationship in our media and marketing materials.
These Terms apply to your subscription and remain in place as and if they may be amended for the duration of your use of Gia. We can suspend or terminate your access if you violate these Terms, if required by law, or if your use of Gia poses a risk to us, other users, or Gia itself.
Effects of Termination: If these Terms are terminated, your rights to use Gia will stop immediately. Termination won't affect any rights or obligations that have already accrued, including the Fees.
Survival: The following provisions will survive termination or expiration of these Terms: Ownership: Who Owns What, Fees, Limited Output Assurance Program, Confidentiality, No Warranty and Limitations of Liability, Indemnification, Effects of Termination, Survival, Dispute Resolution, and General Terms.
Any disputes arising out of or relating to the Order Form, Terms, or Gia (each a “Dispute”) will be settled through binding arbitration, regardless of when such Dispute arose, even if it was before these Terms existed.
We want to understand and address your concerns prior to formal legal action. We both agree that we will try to resolve a Dispute informally before filing a claim against one another. We will do so by notifying you at the Account email address. If either party cannot resolve a Dispute within sixty days, either party may initiate arbitration.
The arbitration will be conducted in Delaware, under Delaware law, administered by the American Arbitration Association according to its Commercial Arbitration Rules. The arbitrator cannot award punitive or consequential damages, except as required by law. Unless required by law, neither party nor the arbitrator can disclose the arbitration's existence, content, or results without the other party's written consent.
These arbitration requirements will not apply to injunctive or other equitable relief to stop unauthorized use or abuse of GIA or intellectual property infringement.
No Class Actions and Jury Trial Waiver: Disputes must be brought on an individual basis only and may not be brought as a class action or any other representative proceeding. If for any reason a Dispute proceeds in court, each party knowingly and irrevocably waives any right to trial by jury in any action, proceeding, or counterclaim. This does not prevent either party from participating in a class-wide settlement of claims.
If any part of this Section is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding of partial illegality or unenforceability would allow class or representative arbitration, this Section will be unenforceable in its entirety.
Entire Agreement: These Terms are the complete agreement between us and supersede all prior or contemporaneous agreements, whether written or oral. These Terms incorporate by reference any relevant Order Form. If there is a conflict between the documents that make up these Terms, the documents will control in the following order: (a) the Order Form; and (b) these Terms.
Updates: We may update these Terms at any time by posting the update on our website. We’ll give you written notice of any update that materially impacts your rights or obligations (except where the update is necessary to comply with applicable law). If you keep using Gia after an update is effective, you accept the update. If you don’t agree with an update, you can stop using Gia.
Third Party Beneficiaries: There are no intended third-party beneficiaries to these Terms.
Waiver: If we don't enforce a right under these Terms, it's not a waiver.
No Agency: We are not legal partners or agents but are independent contractors.
Assignment: You may not assign or transfer any of your rights or obligations under these Terms. We may assign these Terms to an affiliate or a successor to our business, or an entity acquired by us, without notice or your consent. These Terms will be binding upon the parties and their respective successors and permitted assigns.
Force Majeure: Except for payment obligations, neither of us will be liable for failures or delays caused by circumstances beyond our reasonable control, like governmental actions, natural disasters, or power failures.
Trade Controls: You need to comply with all applicable trade laws, including sanctions and export control laws. Gia may not be used in or for the benefit of, or exported or re-exported to (a) any U.S. embargoed country or territory or (b) any individual or entity with whom dealings are prohibited or restricted under applicable trade laws. Your Input may not include material or information that requires a government license for release or export.
Governing Law: These Terms will be governed by the laws of the state of Delaware, excluding its conflicts of law rules or principles. All claims arising out of or relating to this Agreement will be brought exclusively in the state and federal courts located in Delaware.
Severability: Unenforceable provisions will be modified to reflect the parties' intention and only to the extent necessary to make them enforceable, and the remaining provisions of these Terms will remain in full effect.
Notices: Notices must be sent via email, first class, airmail, or overnight courier and are deemed given when received. We may also send notices to the applicable Account email address and are deemed given when sent. Notices to G-P must be sent to the following addresses, with a copy to legal@g-p.com: 175 Federal Street, 17th Floor, Boston, Massachusetts 02110.
