Swaziland Recruiting & HiringReading Time: 4 minutes
Eswatini, also known as Swaziland, had a high unemployment rate as recently as 2016, as well as a shortage of technically skilled labor. The tough labor environment can make it difficult to find talented candidates and meet the country’s employment compliance laws. Plus, you have to worry about running a new company location on top of handling employment.
Globalization Partners can take some of the stress off your plate through Eswatini hiring outsourcing. We’ll hire the right Eswatini employees for your open positions and shoulder the responsibility of compliance. You can feel confident in the ease of your expansion when you work with us.
Recruiting in Swaziland
Navigating cultural differences can be a challenge when you’re staffing and recruiting in Swaziland. Fortunately, understanding the basics of Swazi workplace culture and business etiquette will go a long way toward making the recruitment process easier for you and your new international team members. You might find these tips helpful as you begin setting up meetings and interviews with prospective employees in Eswatini.
1. Greet Candidates With a Handshake
Handshakes are a common greeting in professional settings in many countries, including Eswatini. Still, you should keep some guidelines in mind. Always offer your right hand when you’re meeting a candidate, not your left. To be even more polite when you shake hands, extend your right hand while touching your right forearm or wrist with your left hand. This type of handshake is common in Eswatini, but a standard handshake is also acceptable.
2. Use Less Direct Communication
In Eswatini, people tend to be overly polite in business settings. They may deflect or tell you what they think you want to hear rather than disappointing you by saying no to something. This indirect style of communication might be confusing or frustrating if you’re not used to it, but it’s the norm in Swaziland.
In turn, you should use less direct communication as well. Straightforward language may seem harsh to a potential hire. If you come across as too direct during the recruitment process, you’ll risk missing out on a talented employee.
3. Avoid Stressing Over Punctuality
In Eswatini, time management is not valued very highly. People are often late to social gatherings as well as business meetings, and transportation regularly runs behind schedule.
If candidates know you’re from a Western country with more rigid expectations regarding time management, they’ll most likely make more of an effort to be punctual. That said, you shouldn’t write off an otherwise good candidate for being a bit late to a meeting or interview. Likewise, there’s usually no need to call and let a candidate know ahead of time if you’re running a few minutes behind schedule.
What Is the Recruitment Process in Swaziland Like?
Understanding Swazi culture will help your company when it comes to the interpersonal aspects of recruitment, but you should also take some time to consider the logistics of the process. You’ll want to ensure that you’re using the best recruitment channels to reach the pool of talent in Eswatini while also adhering to the country’s legal requirements for employers.
When it comes to recruiting in Swaziland, you can handle the process in-house or outsource it to a local recruitment agency or global PEO. If you choose a recruiting agency, be sure to check all associated costs. Some agencies require payment upfront along with additional fees if you employ the worker they find for you.
Legal Requirements for Staffing and Recruiting in Swaziland
When you’re recruiting in Eswatini, you should be aware of the country’s laws regarding discrimination in the workplace. The Employment Act states that employers cannot discriminate against any person on the basis of:
- National origin
- Marital status
- Social status
- Political affiliation
- Tribal or clan extraction
To ensure compliance, you and your recruitment team should avoid asking direct questions about these characteristics during conversations and interviews with potential hires. You should also keep traits out of job listings and advertisements unless they are legitimate requirements for the position.
How to Hire Eswatini Employees
The best way to hire Eswatini employees is through an employment contract. You can use a fixed-term or indefinite contract, but it must be written in the local language. You should include everything from compensation and benefits to termination requirements to meet Eswatini employment compliance laws. All salary and compensation amounts should be in Swazi lilangeni instead of foreign currency.
Eswatini Employment Compliance Laws
Eswatini’s employment compliance laws can vary if your employees are a part of a labor union or become covered by a collective bargaining agreement (CBA). Labor unions are independent of Eswatini’s government, but the government has refused to recognize several labor unions. These unions do practice collective bargaining, but individuals in the financial and garment industries may practice collective bargaining on their own.
You also need to meet Eswatini’s established workweek hours to stay compliant. Employees should not work more than five and a half days over a workweek. Their one day of rest during the week should get taken at a time both you and the employee agree on. You can include this day off in the employment contract.
What’s the Best Way to Onboard Employees?
Once you figure out how to hire Eswatini employees, you need to focus on the best way to onboard them. The country does not have laws relating to the onboarding process, so most companies are free to onboard employees however they wish. We recommend reviewing the employment contract and other important documents during the employee’s first day. Then, you should provide important job training to ensure employees are comfortable with your company and their position.
Benefits of Eswatini Hiring Outsourcing
Hiring employees in your native country is difficult enough, but you have even more to worry about during international expansion. While you hire Eswatini employees, you also have to handle payroll, compensation, benefits, and all other aspects of your expansion. That’s where Globalization Partners can help with Eswatini hiring outsourcing.
We’ll take the burden of hiring and Eswatini employment compliance off your shoulders and onto our own. We’ll hire employees, assign them to work on your behalf, and make sure they have a positive hiring experience that allows them to start work sooner.
Contact Globalization Partners Today
When you work with Globalization Partners, you won’t have to go through the lengthy subsidiary setup process before hiring employees. Contact us today to learn more about Eswatini hiring outsourcing.